Legal
Terms of Service
Last updated: 7 May 2026.
By using BigSend Africa ("BigSend", "we", "us"), you agree to these terms. Please read them carefully.
1. Your account
You are responsible for activity under your account. Keep your credentials safe and notify us of any unauthorized use.
2. Acceptable use
You may not use BigSend to distribute material that infringes copyright, contains malware, violates privacy, or breaks the law of your country or Ghana. See our Acceptable Use Policy.
3. Payments
Paid downloads are processed by Paystack and Hubtel. We retain a 15% platform fee and remit 85% to the seller after settlement.
4. Refunds
Refunds for paid downloads are handled per our Refund Policy.
5. Termination
We may suspend or terminate accounts that violate these terms or our Acceptable Use Policy.
6. Liability
BigSend is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential damages.
7. Governing law
These terms are governed by the laws of the Republic of Ghana.